Frequently Asked Questions(FAQs)
Q.When will my order get delivered?
A: Orders placed before 10 PM or 2 PM, depending on the warehouse location, will be delivered the next day. Orders placed after these times will be delivered within 1 business day. For instance, an order placed on Sunday before 2 PM will be delivered on Monday, and if after 2 PM, it will be delivered on Tuesday. Please note, our delivery window is between 10 AM and 6 PM.
Q: How can I avoid the 10 AED Cash on Delivery fee?
A: To avoid the 10 AED COD fee, conveniently pay online using any of the accepted payment methods, including Stripe, Tamara, Tabby, or Apple Pay.
Q: I have placed an order with COD but now want to pay online. What should I do?
A: Please cancel your COD order and place a new one by visiting me.clevisco.ae. Ensure you use the same email address that you used for the original order.
Q: What if I don’t like my product?
A: If you’re not satisfied with your purchase, you can return the product based on our return policy. Please visit our website for more details.
Q: How can I cancel my order?
A: You can cancel your order by visiting me.clevisco.ae. Please use the same email address you used to place the order.
Q: Can I get more information about the products you sell?
A: Absolutely! For more detailed information about our products, please contact us through any of the support channels listed on our support page, accessible through the website menu.
Q: Do you provide a warranty for your products?
A: Yes, all our electronic products come with a limited 1-year manufacturer’s defect warranty.